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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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OÖVV

Passenger rights

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Your claims in public transport

Since 1 July 2013, the new passenger rights for rail passengers have applied in accordance with the Rail Transport and Passenger Rights Act (Eisenbahn-Beförderungs- und Fahrgastrechtegesetz - EisbBFG). Three and a half years after the European Union (EU) Passenger Rights Regulation No. 1371/2007 came into force and three years after the first national implementation by federal law in 2010, these rights have been greatly expanded and regulated even more precisely.