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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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OÖVV chatbot

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Your digital assistant for all questions relating to public transport

Which ticket is right for me? Where is the KlimaTicket OÖ Regional valid? How many children can I take with me on the Freizeit-Ticket OÖ?

 

The OÖVV chatbot is a digital service aid that provides you with answers to your questions about public transport in Upper Austria around the clock. If the chatbot does not know what to do, you will be automatically forwarded to the OÖVV customer service (with your consent).

Your advantages at a glance

  • Quick answers to your questions about public transport in Upper Austria
  • Always available - without any waiting times
  • Seamless transfer to the OÖVV customer centre if the chatbot is unable to help
  • Multilingualism - the chatbot can already read and respond in several languages
  • Ongoing improvement and expansion of functions
  • Modern AI technology and ongoing expansion of the chatbot's intelligence

How to use the chatbot

  1. Visit the website of the Upper Austrian Transport Association (ooevv.at).
  2. Click on the icon (red circle) at the bottom right.
  3. Select the "Chatbot" section.
  4. Agree to the terms of use and privacy policy.
  5. Enter your question - the chatbot will answer it.
  6. If your request cannot be answered, it will be automatically forwarded to the OÖVV Customer Centre (after your consent).

Do you have any requests, suggestions or ideas for improving the chatbot? Your feedback is important to us! Feel free to contact us using the contact form on the website or directly in the chat.