Can I cancel my KlimaTicket OÖ?

During the period of validity, a KlimaTicket OÖ can be cancelled from the seventh month of validity without giving reasons. Proof of return of the ticket to a service centre is required for effective cancellation. A cancellation fee of one monthly amount will be charged; this is one twelfth of the purchase price. In the case of SEPA direct debit, the cancellation fee will still be debited. In the case of a one-off payment, the monthly amounts for each month of validity that has not yet begun will be transferred less the cancellation fee.

If there are certain reasons, the ticket can be cancelled during the period of validity without a cancellation fee. The KlimaTicket OÖ must be demonstrably returned to a service centre within four weeks of the reason for cancellation. This is the case

- when moving to another federal state or abroad by providing proof of the new address

- when changing to a higher-priced KlimaTicket OÖ or to the KlimaTicket Ö

- in the event of illness over a period of three months or more by means of a medical certificate

- in the event of unemployment by providing proof of an unemployment certificate

- In the event of death