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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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General information

Ordering the KlimaTicket Upper Austria for social institutions, carers and people with individual care needs

A separate order form for the KlimaTicket Upper Austria is available for social institutions, carers and people with individual care needs:

Application form

This form can be used to order a ticket on behalf of a third person and asks for all the important details, such as contact details, a photo and a power of attorney.


This is how the order works

Fill in the form

Enter all the necessary information about the passenger and the person placing the order in the online form.

Data check and offer

  1. After the application has been sent, the Upper Austrian Transport Association checks all the details.
  2. An offer is then created and sent to the person submitting the application.
  3. The offer contains the ticket terms and conditions, the bank details and a unique offer number.
  4. This offer number must be stated in the reason for payment when transferring the money later.

Acceptance of the offer by bank transfer

As soon as the full amount has been transferred with the correct offer number, the offer is automatically deemed to have been accepted.
This concludes the contract - no further confirmation is required.

Ticket creation and provisional ticket

  1. Once payment has been received, the ticket is created in the OÖVV ticket shop by the OÖVV customer centre.
  2. The customer then automatically receives a message with the option of downloading the provisional ticket.
  3. This ticket can be used immediately until the physical ticket card arrives by post.


OÖVV Info SymbolImportant note: Partial payments and SEPA direct debit are not possible via this ordering method. If these payment methods are required, the OÖVV ticket shop or the OÖVV customer centre are available.