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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz,  Bahnhofplatz 2a

 

Service times
Monday: 09:00 to 18:00

Tuesday: 09:00 to 18:00

Wednesday: 09:00 to 14:00

Thursday: 09:00 to 18:00

Friday: 09:00 to 14:00

This page was automatically translated using AI automatically translated using AI
This page was automatically translated using AI automatically translated using AI

General information

What to do if the KlimaTicket Upper Austria is damaged or broken?

If your KlimaTicket OÖ is damaged (e.g. broken), you do not need to report the loss to the authorities. In this case, it is sufficient to contact the OÖVV Customer Centre directly - ideally with a photo of the damaged ticket.

Step-by-step instructions:
  1. Document the damage: Take a clearly recognisable photo of your damaged KlimaTicket.
  2. Contact the customer centre: Send a message with the photo and a brief description of the damage to the OÖVV customer centre.
  3. Wait for feedback: The customer centre will let you know how to proceed. As a rule, a duplicate of your KlimaTicket OÖ will be issued for a processing fee.

OÖVV Info SymbolPlease allow a few days for the new ticket to be issued.