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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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Order code

Why haven't we received any order codes as a school?
Please provide us with the following information so that we can check the delivery of the order codes:
  1. School name
  2. School code
  3. School address
  4. Telephone number
How can we reorder order codes as a school?
If you would like to reorder order codes for the student tickets, please let us know your school code and the number of order codes you require.

Please contact our customer centre.

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  1. Please check your entry - space check!
  2. If your entry is correct, please contact the respective school or institution.
  3. It is possible that the code does not match the school/organisation specified.
  4. The order code is only valid for a specific school year and only for one order.
  5. Once the order has been completed, the order code automatically becomes invalid.
Please contact us if you require further information.
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Why do I need an order code? How do I get the order code?
When ordering, the order code is required as confirmation of school attendance.
Pupils receive this from the school.
The validity of the student ticket is automatically transferred from the order code for the school year.

Why is my order code incorrect?
Please check your entry - check for spaces!
If your entry is correct, please contact the relevant school or organisation.
It is possible that the code does not match the school/organisation specified.
The order code is only valid for a specific school year and only for one order.
Once the order has been completed, the order code automatically becomes invalid.

Why does my order code not match the school?
The order codes are only assigned to a specific school/organisation.
If you have any problems, please contact your school/organisation.

I have not received an order code from the school or there are not enough available. How do I get this code?
Order codes are only issued by the schools. If a school no longer has any order codes, it must apply for new order codes.

Can I only enter the order code once?
No. Each order code is only valid for one order.
Once the order has been completed, the order code automatically becomes invalid.
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