"Schoolchildren's school bus service" for ordered regional bus services and small city and local services

In connection with the transport of pupils and apprentices in ordered regional bus services as well as small city and local services, the drivers are granted the above-mentioned facilitations/goodwill options. The use of these goodwill options does not lead to any deterioration in any quality control.

In principle, every passenger boarding the train must have their ticket checked. Exceptions are only made in the case of heavily frequented student courses, where a complete individual check would lead to problems with adherence to the timetable. In these cases, students may also board at the rear doors and therefore the ticket does not have to be checked for every student. However, random checks are recommended. This goodwill only applies to pupils. Non-obvious students must be checked in any case.

If a student or apprentice has forgotten their ID card, they must always be transported. However, the student must be informed of the possibility of an external ticket inspection. A ticket inspector will in any case record a complaint. Furthermore, the student should present his/her ID card again the next day or, if lost, immediately request a duplicate. If a student/apprentice is unable to show their ID for several days (approx. 2 weeks), the driver can issue a warning: "From next week you must show your ID, otherwise you will not be transported or you will have to pay for the journey." This warning should be issued several times and must be documented (record the student's details). It is recommended that the school is also informed in these cases. This serves to protect the driver or the transport company in the event of escalation.