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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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Bus stop

If a monitor or ePaper is damaged or soiled, please report the location to our customer centre using the contact form so that we can rectify the problem.

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  1. If you experience problems with the display of the monitors or ePaper at the stops, please contact our customer centre and let us know when and on which device or at which stop the problem occurred.

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  1. If you experience problems with the display of the monitors or ePaper at the stops, please contact our customer centre and let us know when and on which device or at which stop the problem occurred.

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  1. The respective municipality is responsible for cleaning and winter maintenance of the bus stops.
  2. If you would like to report any deficiencies in this regard, please contact the relevant municipality.

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  1. If you would like your bus stop to be better equipped, please contact the relevant municipality.
  2. The respective municipalities are responsible for equipping the bus stops.

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  1. The transport company is responsible for labelling the bus stop buckets.
  2. If you would like to report incorrect labelling on a stop bucket, please contact our customer centre.
  3. We will check the labelling and pass the change on to the responsible transport company.

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  1. Responsibility for the bus stops lies primarily with the respective municipalities or with the province of Upper Austria if the bus stop is located on a provincial road.
  2. If you would like to report damage to a bus stop, please contact one of the listed institutions or the road maintenance department.

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  1. If the timetable notice at the stop is illegible, please contact our customer centre or the relevant transport company so that we can correct the timetable notice.


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  1. If the timetable display at a stop is not up-to-date, please contact our customer centre so that we or the responsible transport company can correct the timetable display.



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If the timetable notice is missing at a stop, please contact our customer centre using the contact form so that the responsible transport company can correct the timetable notice.

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  1. If you have a need for a new bus stop, you are welcome to contact the municipality concerned.
  2. They will then contact us and we will examine your request.

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In addition to a missing notification, stops are also omitted from the timetable due to an accelerated route or low utilisation of the stop.

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  1. In order to be authorised to operate a stop, it must meet the legal criteria specified by the province of Upper Austria.
  2. If an inspection of the stop reveals that this is not the case, the stop is no longer authorised and the transport companies are no longer permitted to operate it.

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