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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

KlimaTicket OÖ (Regional, Regional + Linz, Regional + Wels, Regional + Steyr, Total)

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Schüler-Ticket OÖ & Lehrlings-Ticket OÖ, Jugend-Ticket OÖ

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OÖVV Tickets (single-, day-, week-, month-ticket)

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My account

If you would like to change your e-mail address, please proceed as follows:

  1. Log in with your "old" e-mail address and password under "Login"
  2. Then click on "Account & settings" at the top right of your account and again on "Account & settings"

  1. Click on "Change email address"


  1. Please enter your password and your new e-mail address.


  1. If you also use the same access data for the KlimaTicket Ö or ÖBB account, the e-mail address will also be changed there.
  2. Click on "Apply"
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If you have already used your e-mail address for the ÖBB or KlimaTicket Österreich account, you can log in to tickets.ooevv.at without registering using this access data. If this is the case, you will not receive an e-mail when you try to register.

If you have forgotten your password, please use the "Forgot password" function under "Login".
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Once you have logged in, you can make changes in the "Account & Settings" menu under "Personal data".



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Your customer account that you have created in the OÖVV Ticketshop or in the OÖVV Ticket App can be easily deleted in your account settings. Go to under tickets.ooevv.at or in the OÖVV ticket app to your account area and then to the account settings. Here you will find the menu item "Close account"


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You can, If you have registered, you can also save the KlimaTicket Austria in your account under "My discounts". KlimaTicket Austria in your account under "My discounts".


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You can, If you have registered, you can also save the KlimaTicket Austria in your account under KlimaTicket Austria in your account under "My discounts".

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You can, If you have registered, you can also save the KlimaTicket OÖ in your account under "My discounts". KlimaTicket Upper Austria in your account.

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We are working flat out on the integration of free travel for pupils/apprentices. Subscribe to the OÖVV newsletter to keep up to date with all the latest news about public transport in Upper Austria and the expansion of our digital services.
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It is only possible to save a favourite payment method when you are logged in. You can save the desired payment method as a favourite in the order step where the payment method is selected.


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Go to your account area at tickets.ooevv.at or in the OÖVV Ticket App and go to the account settings. There you will find the menu item "Log out of all devices".

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We recommend that you buy the ticket when you are logged in. This way, the ticket is always assigned to your customer account and not to the mobile phone on which it was purchased, and it will be retained even after updates or on other mobile phones. Purchasing tickets is quicker and easier by storing or memorising means of payment. You can also save personal favourite routes and have an overview of past trips in the ticket archive.
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Under "My account", select either "Create account" (app) or "Start here" (web).
You will be asked to accept the OÖVV fare conditions and general terms and conditions.
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Go to your account area at tickets.ooevv.at or in the OÖVV Ticket App and go to the account settings. There you will find the menu item "Log out of all devices".
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When logged in, select "Remember person" when selecting travellers and enter a first name and surname so that bookings can be made more quickly at a later date.


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Once you have registered, you can also save these in your account under "My discounts".

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OÖVV ticket app:
Click on "Login" and in the following screen on "Forgot password".

OÖVV Ticketshop (Web):
If you navigate to "My account > Login" at the top right, you will find the "Forgot password" button below the login fields.
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