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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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A hand holds a smartphone displaying a KlimaTicket app against a forested lakeside backdrop.

Novelties: KlimaTicket OÖ

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From 14 July 2025, the KlimaTicket OÖ can be ordered via the new OÖVV ticket shop and the OÖVV ticket app. This applies to orders from a ticket validity start date of 1 September 2025.

Ordering in the new ticket shop also changes some contractual conditions, such as the more flexible selection of the validity date, cancellation conditions or the regulation on payment in instalments.

 

 

 

 

Fare Conditions: Start of validity BEFORE 01.09.2025

The existing fare conditions apply to you:

  • The start of validity of your KlimaTicket OÖ is always 01 of the month.
  • If you have selected "payment by instalments" as your payment option, these will be debited from your account in 10 monthly instalments.
  • You can cancel your KlimaTicket OÖ at the end of any month.
  • You will receive a provisional ticket by e-mail.
  • Your KlimaTicket OÖ can only be ordered via the web ticket shop and not via the OÖVV ticket app.
  • It is not possible to display your KlimaTicket OÖ digitally in the OÖVV ticket app.

 

Fare Conditions: Start of validity AFTER 01.09.2025

If you need a KlimaTicket OÖ valid from 1 September 2025, please order via the new ticket shop.

The new fare conditions apply to you:

  • The start of validity of your KlimaTicket OÖ is freely selectable.
  • If you have selected "payment by instalments" as your payment option, these will be debited from your account in 12 monthly instalments. You must pay for 2 months in instalments.
  • You can cancel your KlimaTicket OÖ from the 7th month of validity.
  • You can download your provisional ticket directly after ordering (from the start of validity).
  • Your KlimaTicket OÖ can be ordered via the OÖVV ticket shop and in the OÖVV ticket app.
  • Your KlimaTicket OÖ can be displayed digitally in the OÖVV ticket app.

Ticket shop

Changes at a glance

Start of validity BEFORE 01.09.2025

Start of validity AFTER 01.09.2025

Ticket shopofgm.ooevv.attickets.ooevv.at
Date selectionalways the 01. of the month (e.g. 01.07.)any day of the month (e.g. 14 September)
Payment by instalments10 monthly instalments12 monthly instalments with 2 months deposit
Cancellation conditionsCancellation possible every month; cancellation fee: € 10Cancellation from the 7th month of validity; cancellation fee: one monthly amount (1/12 of the ticket price)
Provisional ticketwill be sent by e-mailcan be downloaded directly (from the start of validity)
Order in the OÖVV ticket appnoYes
Digital displaynoyes

 

All details can also be found in the fare conditions.


How can I order in the new ticket shop?

  1. Go to tickets.ooevv.at or open the OÖVV ticket app
  2. Create a NEW account or log in to your existing OÖVV ticket account*
  3. Click on "All products" and then on "KlimaTicket OÖ"
  4. Select the appropriate variant
  5. Select start of validity (max. 2 months in advance possible)
  6. Select the desired product (note: if payment by instalments is desired, tick the box; the instalment plan can be viewed under the offer details)
  7. Upload photo, enter address and check personal details
  8. If payment by instalments is selected: SEPA direct debit mandate
  9. Check order overview and select payment method
  10. Payment
  11. Your KlimaTicket OÖ has been ordered and will be sent by post (provisional ticket can be downloaded from the start of validity)

* If you have already used your email address for your ÖBB or KlimaTicket Austria account, you cannot create an additional OÖVV account. Please use your existing login details. For all new orders starting from 1 September 2025, a NEW account must be created in the new ticket shop (tickets.ooevv.at).

Digital display of the KlimaTicket OÖ

The KlimaTicket OÖ can now also be displayed digitally in the OÖVV ticket app. This means you always have your ticket to hand.

If you have downloaded the OÖVV ticket app and created an account, you can display your ticket digitally in the app.

  1. Log in to the OÖVV Ticket app with the account you used to purchase your KlimaTicket OÖ.
  2. Your KlimaTicket OÖ is automatically stored after registration and can be displayed digitally.
  3. Click on "My account" at the bottom right.
  4. Your KlimaTicket OÖ will be displayed at the top.
  5. Click on "Display" to display your ticket digitally during a ticket inspection.
  6. Your ticket QR code will be displayed at the top. If you scroll further down, you will find the validity date and your ticket number.
Mobile app account screen showing a regional KlimaTicket card with validity date and options for discounts, payment methods, and newsletter.
Blue Klimaticket ÖÖ Regional Classic card with holder Maxine Musterfrau’s photo, name, birth date, and validity dates.
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Frequently asked questions

OÖVV single, daily, weekly and monthly tickets and ÖBB tickets can already be purchased in the OÖVV ticket shop and in the OÖVV ticket app and can also be displayed digitally in the OÖVV ticket app. This technical innovation has now also been implemented for all variants of the KlimaTicket OÖ.

No. Due to the changeover to the new ticket shop (for orders with a validity start date from 1 September 2025), a new order is required to renew your ticket this year. Automatic renewal is not possible.

No, unfortunately this is not possible. The digital display is only possible by ordering in the new ticket shop for tickets valid from 1 September 2025.

If you are not waiting for your KlimaTicket OÖ to be reordered, you can cancel your current ticket and order it in the new ticket shop:

  1. Cancel your current KlimaTicket OÖ (start of validity before 01.09.2025).
    • Cancellations are always possible on the first of the month.
    • Your KlimaTicket OÖ (physical card) must be handed in personally at the OÖVV customer centre by 09:00 on the first working day of the month or sent by post (the date of the postmark is decisive).
       
  2. Order your new KlimaTicket OÖ (valid from 1 September 2025).
    • Orders can be placed in the new ticket shop tickets.ooevv.at.
    • When you order, you will automatically receive your digital ticket.
    • You can store the digital KlimaTicket OÖ in the OÖVV ticket app.

Further questions and answers about the KlimaTicket OÖ can also be found in our knowledge portal.