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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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General information

What is the family allowance and where do I get it?

Only pupils and apprentices for whom family allowance is received (until the end of the month in which the pupil reaches the age of 24 at the latest) are entitled to receive a Pupil Ticket, Apprentice Ticket or Youth Ticket Network.

Confirmation of receipt of family allowance from the tax office is only required for pupils from third countries (non-EU and Swiss citizens). In these cases, this is mandatory.

You can obtain confirmation of receipt of the family allowance from your tax office.