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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

KlimaTicket OÖ (Regional, Regional + Linz, Regional + Wels, Regional + Steyr, Total)

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Schüler-Ticket OÖ & Lehrlings-Ticket OÖ, Jugend-Ticket OÖ

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OÖVV Tickets (single-, day-, week-, month-ticket)

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Payment

I ordered by credit card/ EPS. The amount has been debited, but I have not yet received a ticket.

If you log in to our ticket shop and your order is not displayed, please let us know when and for whom you attempted to place the order. Our accounts department will then check whether the payment amount has been credited to OÖVV. You can either reclaim the amount using the reclaim form or we can allocate the payment to a possible new order. You can find the reclaim form on our homepage under Service > Downloads.

To place a new order, please place the desired order in our ticket shop and select the payment method "Prepayment". After completing the order, please send us a short e-mail. We can then allocate the existing payment to the new order and manually authorise the respective ticket for printing.

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