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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

KlimaTicket OÖ (Regional, Regional + Linz, Regional + Wels, Regional + Steyr, Total)

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Schüler-Ticket OÖ & Lehrlings-Ticket OÖ, Jugend-Ticket OÖ

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OÖVV Tickets (single-, day-, week-, month-ticket)

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This page was automatically translated using AI automatically translated using AI
This page was automatically translated using AI automatically translated using AI

Ticket purchase

You already have an existing account (OÖVV, ÖBB or KlimaTicket Ö) when purchasing the KlimaTicket OÖ:
  1. Download the OÖVV ticket app and open the app.
  2. Log in to the OÖVV ticket app under "My account" with the access data (e-mail address) that you used when purchasing the KlimaTicket OÖ.
  3. The digital ticket can also be found in the OÖVV ticket app under "My account" or "My discounts" and can be displayed using "Show".

You did not have an account when you purchased the KlimaTicket OÖ at the ticket counter:
  1. Download the OÖVV ticket app and open the app.
  2. Register in the OÖVV ticket app under "My account". The following data must be identical to the data entered when purchasing the KlimaTicket OÖ:
    1. First name, surname, date of birth

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  1. In the next step, your card details (ticket number and postcode) will be requested.
Please tick the box "I have a KlimaTicket OÖ, a Vorteilscard or a KlimaTicket Ö". You will be asked for the number of your KlimaTicket OÖ and your postcode.
  1. After this step, you will receive an e-mail to activate your account.
  2. When you register in the OÖVV ticket app, the KlimaTicket OÖ is already stored in the app.
In the online ticket shop (tickets.ooevv.at), the KlimaTicket is stored as a discount card (but cannot be displayed digitally):

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Once you have logged in, you can also add the KlimaTicket OÖ to your account under "My discounts" (see "Can I add my KlimaTicket OÖ to the discounts in the ticket shop?").

If you wish to book a journey outside the area of validity of the KlimaTicket OÖ, you will only be charged for the part of the journey not covered by the area of validity. The entire route will still be displayed on the purchased ticket.
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Please make sure that you are using the correct app to display the ticket: OÖVV ticket app.


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Currently it is it is unfortunately not possible to buy a ticket in the OÖVV ticket shop or in the OÖVV ticket app for a night train.


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Currently it is unfortunately not possible in the OÖVV ticket shop or in the OÖVV ticket app to buy international tickets.


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The confidential and responsible handling of personal data is a top priority for us. top priority for us. Detailed information on the subject of data protection and data security can be found atwww.ooevv.at/datenschutz.


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After you have paid for your ticket, you will be asked how you would like to would like to receive your ticket. You have two options for this: The purchased ticket can either be downloaded/saved as a mobile phone ticket in your OÖVV ticket app or it is available as a PDF ticket for you to print out.


IMPORTANT NOTE


Mobile phone ticket:
You will need a smartphone (Android or iOS), the installed OÖVV ticket app and an OÖVV customer account. When you now start your smartphone OÖVV ticket app on your smartphone and are logged in, a card with your journey start page of the app, a small card with your journey will appear. There you can call up your ticket at any time.

PDF ticket: After purchasing your ticket, click on the "Get as PDF ticket" option " and then on the red field "Create PDF ticket now". now". A preview of your ticket will then be displayed on the screen. displayed on the screen. Just below this, click on the "Print PDF tickets" link. This will save the PDF ticket and you can print it out in A4 format. At the same time, you will receive an e-mail with a link to the PDF ticket. From there you can also download and print your PDF ticket at a later date. print it out. The PDF ticket is only valid together with a photo ID. Please note that cancellation is no longer possible once you have purchased the ticket as a the ticket as a PDF ticket.



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The names of the travellers on the PDF ticket and also on the mobile phone ticket are necessary so that the ticket can be clearly assigned to a person and misuse can be prevented.


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When specifying the travellers, please first add the Upper Austrian Family Card discount to the adult, then select "Select parent" for the child and select the adult to whom the Family Card has been added.
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The Westbahn in-house fares are not yet integrated into our sales system. When travelling within the OÖVV, you have the option of choosing which network partner you would like to travel with using a network ticket. The Westbahn is also included in the OÖVV.
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Unfortunately, it is currently not possible to buy an OÖVV student ticket in the OÖVV ticket shop or in the OÖVV ticket app. Please go to shop.ooevv.at.
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Unfortunately, it is currently not possible to buy a KlimaTicket Austria in the OÖVV ticket shop or in the OÖVV ticket app. Please go to www.klimaticket.at.
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You can add a ticket for the return journey to your shopping basket in the order step where the payment option is selected with "Buy return journey".


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Not all connections are valid. For example, the Freizeit-Ticket OÖ is not valid on a Railjet.
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No, you can also buy tickets without logging in/registering. However, buying tickets is even quicker and easier if you create an OÖVV customer account and save your payment details.
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