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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

Service times
Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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This page was automatically translated using AI automatically translated using AI
This page was automatically translated using AI automatically translated using AI

General information

As an industry holding company, OÖ Verkehrsholding GmbH bundles, manages and is responsible for investments in companies in the areas of transport, mobility and transport infrastructure within OÖ Landesholding GmbH. The merger of the two provincial companies OÖ Verkehrsverbund Gesellschaft and Schiene OÖ under the umbrella of OÖ Verkehrsholding will further advance the comprehensive expansion of climate-friendly mobility in Upper Austria.

You can find more information at www.ooevh.at.
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The cooperative and legally prescribed association of transport companies in Upper Austria under the management coordination of OÖVG (OÖ Verkehrsverbund-Organisations Gesellschaft) is represented externally to the market, the public and customers by the strong OÖ Verkehrsverbund (OÖVV) brand.

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The line number is the public identification of a fixed route or bus line.
Example: This timetable is for route 200 or 201.

The route number describes the specific journey within this route.
Example: The timetable shows routes 101, 103 and 105 on lines 200 and 201.

The line number can be found in the digital timetable information on ooevv.at, in the OÖVV route planner app and on the PDF timetables (in the timetable download area on ooevv.at). You can find the route number on the PDF timetables (in the timetable download area on ooevv.at).

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As OÖ Vekehrsverbund-Organisations Gesellschaft (OÖVG), we are the coordinator, mediator, networker and contact for all public transport in Upper Austria as well as the responsible designer and client for the regional public transport services (regional buses, regional and local railways) in the province.

Further information can be found at: Company - OOEVV
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The OÖVV network area is the area within which the fare regulations of the Upper Austrian Transport Association apply.

You can see all stops located in the Upper Austrian transport network area in the zone map.



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Timetable information is a system that displays various public transport connection options between any start and destination.
The journey planner is available as a web version at ooevv.at and in the OÖVV route planner app.

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Peer-to-peer car sharing (P2P car sharing) describes the rental of private cars when they are not being used by their owners.
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Any disembarking and subsequent re-boarding on the same or a different network line except for the purpose of changing trains.

All details about OÖVV tickets and whether a journey interruption is possible with the respective ticket can be found at https://www.ooevv.at/de/tickets-preise/ticketuebersicht.html
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VAO (Verkehrsauskunft Österreich) provides customers with a digital mobility platform focussing on intermodal routing and associated information services of the highest quality, gradually integrating all relevant and available (mobility) data in Austria and beyond.

Further information can be found at https://www.verkehrsauskunft.at/.


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The independent Agency for Passenger and Passenger Rights (APF) supports passengers who do not agree with the decision of the railway company or transport association.
As a free and independent arbitration body, it provides quick and binding solutions and compensation in the event of a dispute (e.g. delays, cancellations). Please submit your documents using the complaints form (at www.apf.gv.at). If electronic transmission is not possible for you, please send the documents by post to: Agentur für Passagier- und Fahrgastrechte, Fachbereich Bahn, Linke Wienzeile 4/1/6, 1060 Vienna.

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B&R (Bike & Ride) refers to the provision of bike parking facilities or boxes at railway stations or stops. While the parking facilities are usually free of charge, the lockable bike parking boxes are rented out. Secure bicycle parking is intended to make it much easier to switch to public transport.
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Network operators are transport companies commissioned by the Upper Austrian Transport Association to operate regional transport services (bus and rail) in Upper Austria.
You can find all transport companies on Transport companies & means of transport - OOEVV.
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Among other things, the term stands for the gap in public transport between the destination station - such as a specific train or bus stop - and the actual destination (place of residence, workplace, etc.).
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Micro-public transport systems are systems such as shared taxis, on-call buses, community buses or village mobiles for local transport in rural areas. These small-scale services are demand-orientated and close mobility gaps in municipalities or regions. In the best case scenario, the flexible and publicly accessible transport services enable door-to-door transport.
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The mobility turnaround refers to the development towards climate-friendly mobility and the networking of private transport with local public transport, as well as the cultural change that goes hand in hand with this process.
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We speak of multimodal transport when people or goods are transported by two or more different means of transport within a certain period of time.
Example: Switching from a regional bus to a hire bike.
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MIT (motorised private transport) includes cars and two-wheelers that are operated entirely by motorised means, such as motorbikes, scooters, mopeds or mopeds.
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Route-based season tickets are valid as network tickets in the respective boarding and alighting zones, and as route tickets between the boarding and alighting zones for the route specified on the ticket in the zones in between. It is possible to interrupt the journey.

The OÖVV day ticket, the OÖVV weekly ticket and the OÖVV monthly ticket count as OÖVV season tickets.
You can find all information about these tickets at ooevv.at.
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In contrast to non-public private transport, passenger transport is described as part of public transport as part of the basic service.
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As the OÖVV regional bus is a public service, there is no group fare or seat reservation. Not even for school classes.
    Seat reservations on regional transport
    There is no possibility to reserve seats on OÖVV public transport services (e.g. regional buses, regional trains), not even for group travel.

    Seat reservations on long-distance services
    ÖBB (Austrian Federal Railways): On ÖBB long-distance trains (e.g. Railjet, InterCity, Nightjet), seats can be reserved up to 180 days in advance. Reservations cost from € 3 and can be made via the OÖVV ticket app, the OÖVV ticket shop, at ÖBB ticket counters or by calling the ÖBB customer service on 05-1717.

    WESTbahn: Online bookings in Standard Class include a free seat reservation (WESTfix seat) up to 3 hours before departure and subject to availability. Passengers can select their exact seat.


    Recommendation:
    1. In order to obtain empirical values for the capacity utilisation of a line at a certain time of day, you are welcome to obtain information from our network companies .
    1. To hire a coach for a group, contact one of our network companies or a local private coach company.

    If you are looking for the responsible route operator (the responsible transport company) for a route, enter the route number in our timetable download and then click on "Search":

    Then click on "Route folder" on the right-hand side of the screen (see example image) to display the timetable:

    The responsible line operator (transport company) is displayed above the validity date of the timetable:






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    The OÖVV regional buses provide a well-placed, rolling advertising space throughout Upper Austria. This guarantees guarantees that your advertising will be seen throughout Upper Austria, or only seen regionally. Thanks to the different advertising formats, you can perfectly stage your company. The more than 1,000 buses on around 330 routes provide you this opportunity.

    There is therefore a suitable advertising format for every budget!

    Bus advertising offers the following advantages:
    • Wide reachwith a very good price-performance ratio
    • Reliable target group approachboth in the city and in the countryside
    • Highcontact frequencyin your target group segment
    • Daily deploymentof our buses
    • Addressingexisting and new customers
    • Advertising in the regiondesired regionChoose from over 800 buses on around 330 routes.
    • Large-scale advertisingmakes your company visible.
    • Customiseddesign options
    • Severaldifferent advertising formats
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    Tickets can refer to geographical areas of validity or to the use of certain means of transport. This can refer to regional/long-distance transport or to certain urban transport services. Here we explain the following terms for public transport.

    Regional transport

    Regional transport refers to public transport services that cross municipal boundaries. This includes regional buses and trains that run on regional routes. This means that they connect towns, municipalities and districts. Regional transport also crosses urban transport, but usually only for boarding and alighting. Regional transport therefore runs parallel to urban transport in the city centre (e.g. as in Linz, Wels and Steyr). In general, only routes that serve towns and cities are considered regional transport.

    OÖVV Info SymbolIn addition, certain abbreviations (e.g. on trains) can provide an additional indication as to whether they are regional transport connections.
    Examples of regional transport trains are CJX (Cityjet xpress), REX (Regional Express), R (Regionalzug), S (S-Bahn)

    City transport

    Urban transport in Upper Austria comprises 63 urban transport lines that run on rail or road. These so-called urban transport services provide access to the public transport network predominantly within a city without being cross-regional.

    OÖVV Info SymbolYou can find a detailed list of these city transport services here: City transport

    Long-distance transport

    Long-distance transport therefore serves all routes and distances that are no longer within a city or regional public transport (= within a federal state). This is characterised, for example, by the fact that the starting point and destination are characterised by a large distance (e.g. Linz - Vienna route) and also cross (federal) state borders.

    OÖVV Info SymbolIn addition, certain abbreviations (e.g. for trains) can provide an additional indication of whether long-distance connections are involved.
    Examples of long-distance trains include RJX (Railjet xpress), RJ (Railjet), ICE (InterCity-Express), IC (Intercity), EC (Eurocity), EN (Euronight), D (Schnellzug), Nightjet, WEST (Westbahn)

    Further explanations of symbols can also be found directly at ÖBB.
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    OÖVV Info SymbolDid you know: With a valid public transport ticket, you can park conveniently and at no extra cost in the Park & Ride facilities in Upper Austria.

    However, there are certain access systems at selected Park & Ride facilities, some of which are subject to a charge and must be observed. In order to make use of this convenient option, you will find a detailed description of the Park & Ride facilities in St. Valentin and Wels as well as important information on how to use them under the following links.

    IconPark & Ride facility St. Valentin

    Currently (as of October 2022) there are a total of 9,846 car parking spaces at the Park & Ride facilities. These are spread across all 18 Upper Austrian districts.
    A further 1,400 parking spaces are to follow successively over the next few years!
    You can also find detailed information on this here: Province of Upper Austria - Multimodal travelling in Upper Austria

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    Subscribe to the newsletter

    If you register for our OÖVV newsletter, you will receive information about public transport in the Upper Austrian transport network approximately every quarter. Please enter your details in the registration form on the OÖVV website (link to: https://www.ooevv.at/?seite=newsletter&sprache=DE) and then confirm your registration via the link that we will send to the e-mail address you have provided.

    Unsubscribing from the newsletter

    You can unsubscribe from our newsletter at any time. To do so, click on the "Unsubscribe from newsletter" link at the bottom of the newsletter.

    Changing newsletter recipient data

    If you would like to change your data for receiving the newsletter (e-mail address, name, etc.), click on "Change my data" at the bottom of the newsletter.


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    It should be noted in advance that the OÖVV does not store the various lost items directly, but keeps them at the transport company (e.g. WWT, sabtours, Postbus, etc.) until they are collected.


    		HERE you will find all OÖVV transport companies

    How to find out which network company you were travelling with

    The network companies operating on the respective routes are shown on the timetables. Use our timetable download to download the appropriate timetable based on the route or line number and find the relevant transport association.
    Now you can report your loss to the lost property service of the relevant network company. Enter important information such as the route number, the date of the loss, the direction of travel and the approximate time. These details increase the chances of your lost item being found and returned to you, but if you are unable to locate the transport company you were travelling with, our staff at the OÖVV Customer Centre will be happy to help you.
    To ensure that your lost item is returned to you as quickly as possible, please inform the customer centre of the relevant line and/or course number and the time you were travelling.



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    List of transport companies and their lost property offices:

    Adelheid Leitner GmbH: https://www.leitner-linien.at/
    Baumgartner-Reisen GmbH: https://www.baumgartner-reisen.at/
    Dr Richard - Upper Austria location: https://richard.at/bus-linien/fundbuero/
    Hehenberger Gesellschaft m.b.H. & Co KG: https://hehenberger.co.at/
    sabtours Busbetrieb GmbH: https://www.sabtours.at/fundsachen/
    Schörgenhuber Personenbeförderung GmbH: https://www.schlager-reisen.at/
    Überland Wels, Stroissmüller Gesellschaft m.b.H.: https://www.stroissmueller.at/
    WESTbahn Management GmbH: https://westbahn.at/kontakt/
    WILIA Autobusunternehmung der Marktgemeinde Wilhering: https://www.wilhering.at/Autobusunternehmen_WILIA




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