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OÖVV Customer Centre

+43 (0) 732 66 10 10 66

4020 Linz, Volksgartenstraße 23

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Monday -Thursday from 08:30 to 12:30 and 13:00 to 17:00
Friday from 07:30 to 13:00

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This page was automatically translated using AI automatically translated using AI
This page was automatically translated using AI automatically translated using AI

Means of transport

In addition to the three main city transport services in Linz, Wels and Steyr, the city transport services in Upper Austria also include the cities of Traun, Bad Ischl, Gmunden, Ried im Innkreis, Braunau/Inn, Attnang-Puchheim, Vöcklabruck and Thalheim bei Wels. In addition to regional buses, city transport also includes city buses and the tram in Linz.

Local bus services are authorised services on bus routes whose start and end stops are within the same zone or the same municipal area and stops for alighting and boarding only exist within the zone or this municipal area.

Further information can be found at: Urban transport - OOEVV
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Regional transport refers to public transport services that cross municipal boundaries. This includes regional buses and trains that run on regional routes. This means that they connect towns, municipalities and districts. Regional transport also crosses urban transport, but usually only for boarding and alighting. Regional transport therefore runs parallel to urban transport in the city centre (e.g. as in Linz, Wels and Steyr). In general, only routes that serve towns and cities are considered regional transport.

OÖVV Info Symbol

In addition, certain abbreviations (e.g. on trains) can provide an additional indication that these are regional transport connections.

Examples of regional trains are CJX (Cityjet xpress), REX (Regional Express), R (Regionalzug), S (S-Bahn)
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The RSB is the Linz regional light rail system.
It is intended to become the most convenient, easiest and cheapest mobility alternative to the car in Upper Austria and better connect the surrounding regions with the city of Linz.

Further information can be found at: Regional light rail Linz
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The Traunseetram is the tram and regional railway connection between Vorchdorf and Gmunden. It was created by merging the former Gmunden tramway and the Traunsee railway.

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TramTrain vehicles are vehicles that operate as trams in the city and in densely built-up residential areas and as a railway in open countryside. They are used on the Linz regional light rail line.


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The LILO (Linzer Lokalbahn) is a single-track local railway in Upper Austria that opened in 1912.
It runs from the provincial capital Linz via the district town of Eferding to Neumarkt im Hausruckkreis. In Niederspaching, a line branches off to Peuerbach.
The Neumarkt - Waizenkirchen - Peuerbach section, which has existed independently since 1908, was incorporated into the Linz local railway in 1998.
The local railway is operated by Stern & Hafferl. Since 11 December 2016, the Linzer Lokalbahn in the Linz-Eferding section has been part of the S-Bahn Upper Austria as S 5.

You can find more information about the railway at linzer-lokalbahn.at.
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  1. The drivers of the transport companies endeavour to be customer-friendly every day.
  2. If a driver is continually unfriendly, please contact our customer centre or the responsible transport company directly

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  1. We are constantly endeavouring to increase the number of buses that have real-time information.
  2. Nevertheless, it can happen that, for example, small or midi buses and older vehicles are used that do not yet have the necessary equipment for real-time information.

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  1. If the transport company's drivers are travelling the wrong route, there may be a technical error in the system.
  2. In this case, please contact our customer centre and let us know on which route or on which course the problem has occurred.

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  1. In principle, accessible buses are labelled as such on the timetables and in the electronic information system. In exceptional situations, e.g. if the vehicle normally used breaks down, it may nevertheless be necessary to use another, non-accessible vehicle at short notice in order to keep the service running as smoothly as possible.
  2. In such cases, we and the transport companies will endeavour to ensure that the planned vehicle is reinstated as soon as possible.
  3. In contrast to the bus of the original bus that is travelling at the same time, the vehicles that are used to transport schoolchildren during peak times are not barrier-free.


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  1. The regional buses are equipped with digital destination displays on the front and sides of the vehicle or (in the case of minibuses and midibuses) with signs showing the route number and destination.
  2. If this is not the case (e.g. due to a technical fault), please inform the driver.
  3. If this is not corrected within a few days, please contact our customer centre and inform us of the affected route.
  4. Thank you for your assistance!

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On all regional buses, the route number and the destination of the bus are displayed on the front and sides of the buses. Small and midi buses that do not have digital displays on the vehicles are labelled with signs. The OÖVV regional buses are also labelled with OÖVV logo stickers.
If a bus is not recognisable as a regular service bus, please speak to the driver and report the affected route to our customer centre. Thank you for your help!


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  1. In the event of roadworks, we receive notices from the district authorities or municipalities and draw up a diversion plan.
  2. In principle, services will still run during roadworks, but it may not be possible to serve stops affected by the roadworks. Information on diversions and closures or ÖBB rail replacement services can be found at the respective bus stops or on our website under Service and traffic reports.
  3. Stops that are not served are also shown in the timetable information.

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  1. No, bus drivers are not allowed to make phone calls while driving.
  2. An exception is made for business calls using a hands-free device or headset.

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  1. The buses are often full, especially at the start of school, and it takes one to two weeks for the flow of pupils to stabilise.
  2. During this time, our transport planners and regional supervisors keep an eye on the number of passengers travelling on the registered routes and decide on the use of additional routes or redistribution options.

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  1. Certain buses only run on school days, but not during school holidays. Such services are marked S on the timetable. Buses that only run during school holidays but not on school days are marked F.
  2. Should a bus still not arrive on schedule, please contact our customer centre.

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  1. Connecting buses are only obliged to wait if this has been planned and specified by us.
  2. If your feeder bus or train is delayed and you can no longer reach your connecting bus, you can check the next connecting bus in our timetable information on the homepage or in the OÖVV route planner app.
  3. Please contact our customer centre if you have connection problems, we will be happy to help you find the best connection for you.

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  1. Regional buses can be delayed for several reasons, e.g. due to traffic jams during peak times (and subsequently in the vehicle's further route), detours or roadworks, technical defects or weather conditions (snow or ice-covered roads, flooding, ...).

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  1. Early departure of the bus is not permitted.
  2. Transport companies are obliged to operate according to the scheduled departure times and will be penalised for early departure.
  3. Please contact our customer centre if a bus has left too early.
  4. We will then contact the transport company to ensure that an early departure no longer occurs in future.

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  1. In general, drivers of transport companies must watch out for passengers boarding and alighting at all stops on their route and stop as soon as someone is standing at the stop.
  2. If the bus passes the stop despite waiting passengers, it may be that the stop is not scheduled on the relevant route, the bus was already full or it was not possible to stop due to roadworks or similar.
  3. In such cases, please contact our customer centre.
  4. Regional buses travelling in the direction of Linz only use the stops in the city centre to alight so that the LINZ AG city buses and the flow of traffic are not unnecessarily blocked. These stops are marked with a crescent moon symbol on the timetable folders.

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(Bicycle) transport on the bus:
  1. It is not possible to transport bicycles on regional buses.
  2. If the folding bike or scooter can be stowed safely or if the passenger can hold it between their legs or in their hand, the folding bike (folded) is considered hand luggage (under 25 kg) depending on its size.
  3. Hand luggage is always transported under the passenger's responsibility. The driver may refuse to carry it if there is not enough space on the bus for it to be transported properly.
  4. The transport regulations of the transport companies or those of the Motorised Transport Act always apply.
  5. On trains, a decision can be made on the carriage of bicycles depending on the space available.

(Bicycle) carriage on ÖBB trains:
Detailed regulations can be found directly on the ÖBB website https://www.oebb.at/de/reiseplanung-services/im-zug/fahrradmitnahme

(Bicycle) transport on Westbahn trains:

(Bicycle) transport on LINZ AG buses and trams
It is forbidden to take unfolded folding bicycles and (e-)scooters, Segways, electric scooters (electric scooters), shopping trolleys and other oversized objects that could pose a potential hazard to operations and passengers.
https://www.linzag.at/portal/de/privatkunden/unterwegs/verkehrs_abc#:~:text=Mitnahme%20von%20Fahrr%C3%A4dern




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